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Step 1 - Register

To apply to join the housing register you must have completed BFC My Advice and your options include Social Housing.

You must be over 16 years of age, resident in the borough and have lived here continuously for 4 years.

You will need to complete an application form online and then send through the following documents to the Welfare & Housing Service in support of your application:

  • Proof of identity for all household members such as passports, birth certificates
  • Proof of current address such as recent gas or electricity bill
  • Proof of income such as payslips, bank statements or benefit documents.

You may also be asked to provide other documents depending on your circumstances. The Welfare & Housing Service will let you know. Please note that your application form can not be assessed unless it is complete and you have provided the relevant documentation.

Once your application form has been assessed, the Welfare & Housing Service will write to you and confirm the following:

  • Your housing application number (unique reference)
  • The band your application has been placed in and your priority date
  • The number of bedrooms you are entitled to.

You can now start looking for suitable homes.


Please remember to let the Welfare & Housing Service know if your circumstances change. You can either update your online application form or email


Information about you as an applicant is treated as confidential. We will not discuss any details of your application with anyone else, except in the circumstances detailed below, unless you have given your written consent. This includes members of your family who are not part of your housing application.

If Welfare & Housing Caseworkers become aware of issues that relate to your priority for housing need for care and support, or potential risk to you and/or others, they will liaise with relevant statutory and voluntary agencies in order to assess your situation fully.

This will be done on a 'need to know' basis and, wherever possible, with your direct consent. Information relating to child protection, or risk to the community, will always be passed to Social Services and other relevant agencies.

Housing advice

The Welfare & Housing Service can also provide advice and assistance on a wide range of housing-related issues, not just BFC My choice. If you would like further information, please go to Bracknell Forest Council's main website.