Change in Circumstances
If you are already registered and your application is active but you need to tell us about a change in circumstances, you need to login to your online account and update your application form with the changes.
It is the responsibility of the applicant to notify the council of any changes in their circumstances.
This will ensure that your application is up to date and that you can bid for suitable properties which meet your needs and have been awarded the right level of priority.
A changes in circumstances could be:
- change of address
- changes to the composition of your household such as adding or removing a member of your household
- change of name
- changes in medical condition
- change of employment / income / benefit entitlement
Once you have updated your application, please provide documentary evidence of your change in circumstances (for example, utility bill showing your new address, birth certificate etc.). This can be uploaded directly to your application. Alternatively, you may scan and email the documents to housing.register@bracknell-forest.gov.uk, however, this may delay the assessment process.
Please note that if, as a result of your change in circumstances your application is placed in a higher band, the effective date will change to the date that your circumstances changed or your application was reassessed.
Please visit our Frequently Asked Questions page for more detail on changes in circumstances.